Help & Contact

Support

Find Your AI is built and maintained by a small team at Hello Cornwall. We aim to respond to every email within 2 working days.

Email us
We typically reply in under 48 hours.

Common questions

I bought the app on iPhone - will I get it free on Android?
Unfortunately not. Apple and Google operate separate stores and separate billing systems, and there's no way for a purchase on one platform to unlock the other. If you're a heavy user of both ecosystems, please buy the app on each platform you'd like to use it on.
How do I restore my purchase on a new device?
Open Find Your AI, go to Settings → Restore Purchases, and tap restore. You must be signed in to the same Apple ID (on iOS) or Google account (on Android) that you used to make the original purchase. Apple Family Sharing and Google Play Family Library are supported as designed.
I'd like a refund.
Refunds are handled directly by Apple and Google - we don't process payments ourselves, so we can't issue refunds on their behalf. Here's exactly where to go:
  • iOS / iPadOS: visit reportaproblem.apple.com, sign in with your Apple ID, find "Find Your AI" in your purchases, and choose "Report a Problem".
  • Android: open the Google Play app → tap your profile → Payments & subscriptions → Budget & history → tap the Find Your AI purchase → Refund.
Apple and Google make the final decision according to their policies. Drop us an email if you'd like a hand.
I think a tool listing is out of date.
Thank you - please email support@findyourai.store with the tool name and what's changed (new pricing, broken sign-up link, renamed product, etc.). We review reported listings every week and ship updates in the next app release.
How do I suggest a new tool or category?
Use the same address - support@findyourai.store. Include a link, a one-line description of what it does, and (if you can) a sense of why you'd recommend it. We can't promise to include every suggestion, but every one is read and considered.
Bug reports and crashes
Email support@findyourai.store with:
  • Your device model (e.g. "iPhone 14 Pro" or "Pixel 8")
  • OS version (iOS 18.2, Android 15, etc.)
  • App version (Settings → About)
  • Steps to reproduce, ideally with a screenshot or screen recording
The more detail you can include, the faster we can ship a fix.

Hello Cornwall - Made with care in the United Kingdom.